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Pretty You London Policies


Pretty You London dispatches all orders within 1-2 business days from when the order was placed. Orders made on a weekend will be processed the next working day.

US and Canada Delivery 

In order to provide you with the quickest and most reliable delivery, we use a variety of different delivery carriers. The exact carrier used will depend on your location and order contents. Your order will ship from London. Delivery is to the United States and Canada only.

We charge $9 to ship from London to the United States.

We charge $15 to ship from London to Canada.


Please be aware that Pretty You London does not have any control of any duties, customs and taxes levied by the country your order is being shipped to. We cannot advise you what the cost will be as these charges can vary according to the country. We will accurately declare the value of orders made. Canadian duties will apply on orders of a value greater than CA $20.


Please contact to coordinate your return within 14 days of receipt of your order.

All return costs are to be covered by the customer. We suggest you use a recorded service and retain a proof of return retain until your return has been actioned.