Cramilo Eyewear Policies

Shipping Costs: We charge $5 shipping to any location within the Continental United States. Orders are processed in 1-2 business days. Transit time it 2-7 business days.

Returns:

You can return your items within 30 days of receipt of your shipment.

• They must be in Unused, New, Original Condition
• In the Original Packaging with Included Accessories

Free gifts or promotional items are not returnable!

• Original shipping charges are non-refundable
• You are responsible for the charges of the return shipping

Change Of Delivery Address
For change of delivery address requests, we are able to change the address at
any time before the order has been dispatched.

Cancellations
If you change your mind before you have received your order, we are able to
accept cancellations at any time before the order has been dispatched. If an
order has already been dispatched, please refer to our refund policy.

PO Box Shipping
Cramilo Eyewear will ship to P.O. box addresses using postal services only. We
are unable to offer couriers services to these locations.

 Military Address Shipping
We are able to ship to military addresses using USPS. We are unable to offer
this service using courier services.

 Items Out Of Stock
If an item is out of stock, we will cancel and refund the out-of-stock items and
dispatch the rest of the order.

Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us so that we
can conduct an investigation

Tracking Notifications
Upon dispatch, customers will receive a tracking link from which they will be
able to follow the progress of their shipment based on the latest updates made
available by the shipping provider.

Parcels Damaged In Transit
If you find a parcel is damaged in-transit, if possible, please reject the
parcel from the courier and get in touch with our customer service. If the
parcel has been delivered without you being present, please contact customer
service with next steps.

Cancellations
If you change your mind before you have received your order, we are able to
accept cancellations at any time before the order has been dispatched. If an
order has already been dispatched, please refer to our refund policy.