MUZA Policies

Shipping is free from Russia.

Processing time is 1-2 days. It will take 9-15 business days for your order to make its journey to you.

Returns:

MUZA follows a 14-day return policy during which the customer must inform the Himelhoch's (info@himelhochs.com) that they would like to return an item. The item must be undamaged, unworn, and unused with tags still attached within 14 days of the notification that the item will be returned. MUZA will also provide a return/refund policy for any damaged or defective items as long as any claims are placed within the agreed upon 5 days of the item being received. Customers will contact Himelhoch's at info@himelhochs.com to make arrangements.